Discover what CRM reports are, their benefits, key features, and how they help businesses analyze customer data, sales, and ...

With today’s hectic startup landscape, entrepreneurs always seek technologies that improve operations efficiency and bring ...

Customer success and account management strategies help organizations grow in different ways. Customer success focuses on loyalty, while account management focuses on revenue. Continue Reading ...

Learn how Senior Director of Loyalty and CRM Rachel Dorfman and her peers work in tandem to help the company’s customers ...

The way people shop has changed a lot with the availability of multiple shopping options. Most people don't simply walk into ...

Endear, a comprehensive CRM platform, elevates customer engagement by tailoring interactions based on shoppers’ preferences.

Centralized Customer Data: A key factor in AI success is data unification. By consolidating all CRM touchpoints within Iterable, Fabletics has created a 360-degree customer view, enabling smarter ...

AI-driven analytics is transforming customer experience (CX) from a cost center into a strategic investment. While consumers ...

Heptagons held at Optimove Connect 2025 recognize outstanding CRM marketing campaigns, teams, and individuals driving ...