Perhaps one of the few silver linings of this crisis is that it is occurring in an era of readily available virtual communication, through Zoom and similar technologies. This article discusses ...

In 2000, I was involved in trying to develop a system for online mediation. The broadband infrastructure to support such a system did not exist, so we were 20 years early. It took the COVID-19 ...

Commentary Zoom Mediation Is Close to the Real Thing—and Better in One Key Way When you negotiate in person, it can be physically impossible to watch the reaction of everyone in the room at the same ...

I currently mediate all of my cases on Zoom. I have mediated hundreds of cases on Zoom since March 2020. I have found a Zoom mediation to be a convenient, efficient, cost-effective and beneficial ...

Before the coronavirus pandemic began, Sue Wasserkrug, a program administrator at the Good Shepherd Mediation Program, mediated a conflict involving a tenant and a landlord. The tenant’s unit needed ...

Hawaii Island’s two nonprofit mediation centers have teamed up to continue free Zoom mediation for landlords and tenants now that landlords are no longer required to send a 15-day eviction notice. The ...