As a business owner, you may find that you need to develop a technical training manual for your employees or for your customers. Whether you choose to write the manual yourself, assign the project to ...

Procedure manuals are useful tools for a variety of employment settings. Whether employees need to know how to operate the copy machine or how to complete required health and safety training, a ...

Many (most?) in-house business applications are released without any user documentation, such as a manual, a user guide or help system. But that shouldn't necessarily be thought of as a failure. In ...