While CRM and wireless would seem to be a match made in heaven — the words sales force and mobile are practically synonymous — their actual union often has been delayed. The good news for the ...
As the momentum of wireless picks up speed, some CTOs want untethered CRM applications to serve the customers -- others are waiting for a clearer connection to ROI THE ROLLOUT OF CRM applications over ...
When the state of California faced rolling power blackouts last summer, it decided it needed to let the public know what was going on by way of the wireless Web. To make that happen, the state ...
AT&T Wireless Services Inc. continues to struggle with a three-week-old glitch in an upgraded customer relationship management (CRM) software package, a company spokesman said Wednesday. The glitch ...
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