Call Center: What's the real value of IP in the call center? Is it something that managers and in-center personnel need to worry about? Kevin McPartlan: The value of IP, specifically VoIP, in the ...

Session Initiation Protocol Recording, or SIPREC for short, defines the architecture, associated call flows, and metadata that can be used for call recording. "This call may be recorded for quality ...

Get free guidance and exclusive deals to grow your business with business.com+ Business News Daily provides resources, advice and product reviews to drive business growth. Our mission is to equip ...

We are becoming less and less dependent on mobile networks. You can get a data signal almost everywhere that you can get a mobile signal and most of us are around WiFi most of the time anyway.

How To Set Up Free SIP Calling On Any Device Your email has been sent Most people communicating on the internet are using SIP calling. Here’s how to make free SIP calls — and when you shouldn’t.