The best CRM software for small businesses combines affordability, scalability, and customer management. These are ZDNET's ...

Commissions do not affect our editors' opinions or evaluations. If you need customer relationship management software (CRM) to help grow your business, interact with customers and manage pipelines ...

Gartner defines CRM Customer Engagement Center (CEC) as the market for software applications used to provide customer service and support by engaging both proactively and reactively with customers ...