ServiceNow tacked agentic AI onto a largely unguarded legacy chatbot, exposing customers' data and connected systems.

Global enterprises adopt AI contact center AI as virtual agents and automation reshape operations and customer experience. BERKELEY, CA, UNITED STATES, January 5, 2026 /EINPresswire.com/ — AI Contact ...

The platform employs autonomous agents to streamline task management and research, supporting team collaboration through tailored industry templates. MARLTON, NJ, UNITED STATES, February 26, 2025 / ...

AI agents and trusted AI-enabled human experts available in Intuit QuickBooks assist businesses with saving time, making smarter decisions, and driving better money outcomes A more powerful QuickBooks ...

This content is provided by an external author without editing by Finextra. It expresses the views and opinions of the author. These agents will automate workflows and when combined with human experts ...

Virtual SE is an AI agent that acts as a "digital systems engineer" that helps SaaS sales reps deliver flawless technical insights to delight customers & close deals faster. By autonomously joining ...

Kunal is a thought leader in Digital Journal’s Insight Forum (become a member). Healthcare systems are facing the dual challenges of delivering exceptional patient experiences while managing costs and ...

SAN JOSE, Calif., June 12, 2025 (GLOBE NEWSWIRE) -- Zoom Communications, Inc. (NASDAQ: ZM) today introduced Zoom Virtual Agent 2.0, the next evolution of the company’s self-service virtual agent. Now ...

We recently published a list of 13 AI News That Broke the Internet. In this article, we are going to take a look at where Meta Platforms, Inc. (NASDAQ:META) stands against other AI news that broke the ...

A more powerful QuickBooks on the Intuit platform combines AI agents and trusted experts to unlock time savings and insights as 58%* of UK SMBs miss growth opportunities Now available to QuickBooks ...