By Kenrick Cai SAN FRANCISCO - Verizon said an AI assistant for the company's customer service representatives built using ...

Verizon Communications took its cloud computing ... We will continue to work with leading hardware, software, systems integrator and carrier partners to build on our unique business model." ...

Verizon hailed the integration of Google Cloud’s generative AI capabilities for improvements in its customer care platform.

Verizon's new internal software was created by feeding nearly 15,000 internal documents into a version of Google's flagship Gemini large language model, Sowmyanarayan said. Its efforts contrast ...