Long wait on Verizon's Customer Service or chat? It's confusing, but here's how and when you'll get $20 bill credit for the ...

They're reimbursing you, but the credit won't be applied automatically.

Verizon said it would compensate customers affected by the hours-long service outage on Jan. 14. Here's what to know ...

The Verizon network experienced a rare network outage for nearly 10 hours on January 14th. While network outages are not very uncommon, a widespread cut-off like this is very rare. While the services ...

Long wait time on Verizon chat and Verizon Customer Service today? Following a massive Verizon outage on Wednesday, Jan. 14, customers will get a small credit today if they log into My Verizon app, ...

Add Yahoo as a preferred source to see more of our stories on Google. After a Jan. 14 outage that lasted hours and frustrated customers, Verizon announced it would provide account credits to those ...