As we approach the Spring semester, it is important to us in IT Services that everyone knows where they can get the support they need. Before this year starts, we want to give you a refresher so if ...

As we approach the 2024-25 school year, it is important to us in IT Services that everyone receives the support they need. Part of that is making sure you know what steps to take in order to get that ...

I love my 78-year-old mother and do whatever I can to help. But when she has computer trouble, she spins into a frustrated tech spiral, starts lashing out, and I want nothing to do with her. The ...

HBS IT prides itself on delivering service that generates high community satisfaction. To achieve this, the team continually takes in feedback to ensure our offerings are aligned to our customers’ ...

Customer-facing chatbots have already become a presence in some of the most common interactions within our daily lives, from Walmart using AI to help associates on the floor to Tractor Supply sales ...