Dear Miss Manners: I’m no more a fan of call waiting than Miss Manners is, but I do want to defend its limited utility. I was ...

Call wait times are expected to worsen as staff cuts grow, but financial advisors say there are ways to help clients dealing with the frustrating situation.

A flood of cuts led by Elon Musk has sent the agency into chaos as a new commissioner prepares to take charge.

The data available on the Social Security website can give you the information you need to better time a phone call and to steel yourself for long wait times. In March 2025, the average amount of ...

Social Security workers are struggling to keep up as calls and wait times surge, with beneficiaries reaching out to the agency over concerns about their monthly payments. Average call wait times ...