Customer feedback is the key to evaluating and improving your business operations, especially in the service industry. Few methods of getting responses from customers are better than a survey.

We list the best survey tools, to make it simple and easy for businesses to improve upon existing products and services with direct and detailed customer response data. There are always ways to ...

The number of online surveys has risen dramatically in the past decade, according to the Pew Research Center. From short social media polls to lengthy feedback forms, it’s never been easier to survey ...

If you can get over the expensive annual plans, there’s a lot to like about SurveyMonkey. The software is easy to use, with tons of templates, advanced customization, and built-in data analytics. Why ...