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So, when IT software provider Spiceworks, Inc. recently announced the release of its namesake cloud-based help desk software solution (which is available for free), Freshdesk seemed like the ideal ...

Big IT challenges haunt even the smallest businesses. Spiceworks, a company that provides free network management software and also operates a community hub for technology professionals, helps small ...

Following the introduction of Spiceworks 7 in September 2013, the company today released version 7.1 of its free IT management application, and announced a series of updates that simplify how the ...

Network management software falls into the “must-have” category for medium-to-large firms, but for smaller ones, it’s typically in the “nice to have, but can’t afford” category. Spiceworks 4 is ...

A dream come true for admins and managers, the new Spiceworks app provides many of the same great network-management tools as the desktop version. And it's free! Rick Broida is the author of numerous ...

From customer support to internal IT management, help desk software keeps everything running smoothly. We've put the top solutions to the test to help you choose the right one for your small business.