Posts from this topic will be added to your daily email digest and your homepage feed. It’s faster and more customizable, sure, but Sonos shipped it without a number of features that were available in ...

In May, Sonos updated its mobile app—to the dismay of many users. With missing features and bugs, customers complained about a loss of functionality and hardware not working the way it should. As ...

Sonos has had a tough time since it launched a brand-new app in April that was met with instant and harsh criticism from customers. While the company has a plan to fix the new app, Sonos leadership is ...

When Sonos said in late January that some of its earliest speaker models were going to lose full software support starting this spring, the backlash in the Sonos community was swift. Sonos customers ...

Addressing blowback from Sonos’ wildly unpopular app redesign will cost the company $20 to $30 million “in the short term,” according to CEO Patrick Spence. During Sonos’ fiscal Q3 2024 earnings call ...

Posts from this topic will be added to your daily email digest and your homepage feed. The Ace headphones helped Sonos to a better-than-expected quarter, but the company’s botched app launch is about ...