ServiceNow has taken big steps in AI in the past year, integrating AI into its SaaS offerings instead of trying to deflect or ...

Through the company’s Xanadu updates, ServiceNow includes many new generative AI features to help enterprise clients with ...

If any of the people responsible for those chores drop the ball, new hires can spend their first days or weeks sitting on ...

AI-powered contact center solution for ServiceNow ITSM selected to enhance IT service experience for Florida's largest civil ...

Earlier this year, however, IT service management (ITSM) leader ServiceNow took direct aim at Salesforce by announcing, “We are in CRM.” The company already has a market leading customer ...

Cognizant (Nasdaq: CTSH) announced today the launch of an AI-powered dispute management solution in partnership with ServiceNow (NYSE: NOW). This Business Process as a Service (BPaaS) offering is ...

Aiming to speed up its artificial intelligence push, software maker ServiceNow is in talks to acquire AI startup Moveworks for $3 billion, said a report.

ServiceNow made headlines with its recent collaboration with NVIDIA to develop AI agents for the telecommunications sector, aimed at improving productivity and customer experiences. This strategic ...

Cognizant (NASDAQ: CTSH) and ServiceNow (NYSE: NOW) have launched an AI-powered dispute resolution solution for mid-sized banks in North America. This BPaaS offering leverages generative AI, ...