Astreya, a global leader in AI-first managed services for IT, today announced the expansion of its AI-first service desk capabilities through the integration of 3CLogic's voice AI and contact center ...

The integration between SolarWinds Discovery and the Orion Platform increases visibility into IT asset information to improve service management processes Fully integrated with SolarWinds Service Desk ...

IT help desk software enables your support team to track and resolve whatever issues your company's employees encounter. We've tested the top solutions to help you choose the right one for your small ...

New integration eliminates app-switching and gives store teams real-time visibility into service tickets, right where work happens. SAN FRANCISCO, CA, UNITED STATES ...

On June 13, Mercury Interactive announced that it is expanding its reach into the IT services management market. The company is tackling the service desk and has acquired PowerHelp IT software from ...