Execs say DIY OpenAI connections risked pushing CRM data past the ‘trust boundary’ Salesforce users running Agentforce with ...

Increased fees for Salesforce’s Connector program are beginning to affect software vendors, potentially raising integration ...

Salesforce’s Slack platform has changed its API terms of service to stop organizations from using Large Language Models (LLMs) to ingest the platform’s data as ...

In a security advisory posted last week, the Software-as-a-service (SaaS) provider said that on July 18, the firm became aware of the issue, which affects a "subset" of Marketing Cloud customers that ...

For most of its life inside the enterprise, Salesforce was treated as "just" a critical application, a powerful CRM that needed strong profiles, roles, ...

Salesforce's AI-powered Agentforce platform drives efficiencies, boosts customer satisfaction, and is seeing strong early adoption, with over 3,000 customers onboarded and significant internal ...

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When you purchase through links on our site, we may earn an affiliate commission. Here’s how it works. Follow these eight simple steps to connect these two powerful systems, and take advantage of the ...

A business.com editor verified this analysis to ensure it meets our standards for accuracy, expertise and integrity. Salesforce CRM offers tailored workflows, integrated apps and a robust API, helping ...