Kellogg’s executive education sales and marketing programs combine the latest thinking ... In the wake of these challenges, firms that are customer-centric thrive. Learn how leaders successfully ...

So why are we busy tracking the number of customer visits per executive? Measuring activity is a start, but activity does not equate to results. Your program can't measure everything, but it should ...

SysAid has won a Bronze Stevie Award in the Customer Service Department of the Year category in the 19th annual Stevie Awards ...

According to Sanjay Khosla, Senior Fellow and Adjunct Professor of Marketing and co-Academic Director of Kellogg Executive ... was dealing with customer service teams and systems that couldn’t keep up ...

Winners in one special category, the Sales Partnerships Ethics in Sales Award, will be announced in early April. The deadline to submit nominations for this prize is March 21. This award recognizes ...

Teal, a sophisticated managed IT service provider supporting forward-thinking small and medium-sized businesses, has won a ...