The SAP UK & Ireland User Group conference I attended last week was over by the time the jury in the Oracle v SAP trial came back with its verdict. However, that doesn't mean the maintenance cost ...

The European Commission’s investigation into SAP’s practices in the aftermarket for maintenance and support services related to its on-premises Enterprise Resource Planning (“ERP”) software is in its ...

Nobody likes to pay more for something that they’ve been already getting, for roughly the same price, for a decade. So when SAP announced this past July that all of its customers (new and old) would ...

In conversations with hundreds of SAP customers, many have not realized that they must act now in the next 30 to 45 days if they want to move off of SAP customer specific maintenance from extended ...

SAP’s plan to restructure how much customers paid for software maintenance and support has had customers and analysts angsting and debating for months. In the end, when all the arguing over SAP’s ...

The lovely thing about the enterprise software industry: highly profitable, predictable maintenance contract revenues that make the giants of the industry look like utilities with upside. Well, until ...