It’s inevitable that customers leave. Your customer base is constantly evolving, and your customer loyalty and retention metrics likely hide that natural dynamic. Traditional measures look at full ...

This story was originally published on Social Media Today. To receive daily news and insights, subscribe to our free daily Social Media Today newsletter. Instagram has added a couple of additional ...

Without customers you don’t have a business — and that means not only acquiring customers, but keeping them. That means understanding what you’re doing right — and wrong — where customer retention is ...

It is crucial to make the product sticky for users as stickiness impacts the growth of the product and the company To define the retention metric of your business, you need to understand the frequency ...

Most founders spend all their energy getting new clients. But keeping existing ones happy matters more. Your current customers are worth gold. One loyal client beats ten potential customers every time ...

Metrics and Indicators for Measuring Company Culture from Experts Company culture shapes every aspect of business performance ...

Whether it’s the coffee shop down the street, a mobile app on your phone or software used at work, any long-term minded and customer-centric company is typically focused on: Acquisition: Attracting ...

Auddia Inc., an AI technology company, has updated its corporate overview to emphasize its superapp strategy aimed at integrating various audio services into a single platform. The faidr superapp ...