If you’re considering purchasing a new gadget—whether that’s a laptop, a video game console, or a digital camera—you might expect to have access to whatever repair manuals or spare parts the ...

SEATTLE — When you buy a product and it breaks, your ability to fix it yourself—or send it to an independent repair shop—is often limited or thwarted by the manufacturer. Although the practice is ...

Across the world, governments are taking a closer look at what happens when electronics break. For years, companies like Apple, Samsung, and John Deere have tightly controlled how their products are ...