Originally hailing from Troy, Ohio, Ry Crist is a writer, a text-based adventure connoisseur, a lover of terrible movies and an enthusiastic yet mediocre cook. A CNET editor from 2013 to 2024, Ry's ...

This story started inside our I-Team when a producer’s home refrigerator started acting up. She called the maker of the appliance and paid $130 for a tech to come out and diagnose the problem. The ...

A new job title is appearing in classified ads for aviation and aerospace professionals: repair and test technician. “A repair and test technician is a jack of all trades,” says Royce Wagner, who ...

In the home service business, your company’s closest customer connection is through the technician. They meet the customer face-to-face, listen to their needs and challenges, and work to leave them ...

All 50 states have now introduced right-to-repair legislation. Here's why that's great for all tech-owning Americans. Katie is a UK-based news reporter and features writer. Officially, she is CNET's ...

Compare plans tailored to your home & budget. Freezers are more fickle than you think. We spoke with appliance repair technicians across the country and found the cost to repair a freezer typically ...