It was with great interest that I read Scott Carlson’s “Are Reference Desks Dying Out?” (The Chronicle, April 20). While the beginning of the article gave a true picture of the work being done by ...

As far as the line of library patrons could tell, Anne Goetz and Hillary Ostlund are as good as , experts at everything. So the patrons waited for the two reference librarians, each customer turning ...

As society struggles with how best to combat the spread of digital falsehoods in the form of misinformation, disinformation, “fake news” and foreign influence, much of the emphasis to date has been on ...

Perhaps the greatest irony of the digital era is that while Silicon Valley portrays itself as pioneering the future of modern society, much of its innovation lies in merely adding a digital flourish ...

What is the phone number for Aldi supermarket? How do you use email? Can you appraise this antique item? Where is the nearest trustee’s office? What’s the weather forecast? These are just a few of the ...

This is a time of transition in academic libraries. Core functions -- like reference services, collection development, and preservation -- are being rethought and redefined as libraries move from ...

Mike Perkins is part detective, part gopher. His not-so-secret weapon: information. Reference librarian Mike Perkins works the desk at Central Library tracking down information upon request. (IBJ ...

I grew up without a local public library. The Ramapo Catskill Library System in New York provided bookmobile service to my small town, so I at least had access to recreational reading, but it was ...

I know it is a common stereotype for an old guy to complain about how good the kids have it today. I, however, will take a little different approach: We have it so much better today when it comes to ...

Files at the Central Library's Virtual Reference Pod bulge with the answers to difficult or unique questions – some of which come up a lot. Using 10 of those answers, the AJC created a quiz to see if ...