News

In Home Flooring has rolled out a series of new service upgrades to make the customer experience better. By offering prompt ...
Warranties and service agreements are critical factors to consider when purchasing audiology equipment. A comprehensive ...
Amica uses the HyperIntelligence® feature of the Strategy One platform, integrating insights into frontline representative workflows to facilitate high-quality customer care.
Sherwood Windows, based on the Newark Industrial Estate, offers bespoke uPVC windows and doors in a wide range of styles.
This story was originally published on CX Dive. To receive daily news and insights, subscribe to our free daily CX Dive newsletter. Customer service is “on the brink,” according to an ...
Rep. Pat Ryan, D-NY, released survey results showing hundreds of patients of Optum-owned providers faced billing, customer service and care issues.
Mid-year campaign brings attention to COSLUS's personal oral hygiene devices, designed for home-based care routines. CITY OF INDUSTRY, CA / ACCESS Newswire / July 8, 2025 / COSLUS, a brand engaged in ...
From ensuring timely deliveries to reducing fraud and enhancing marketing campaigns, high-quality address data is a critical asset for ecommerce retailers looking to grow and scale in 2025. Clean ...
The America's Best Customer Service 2025 list includes five c-store brands and five gas station brands, with three companies appearing in both categories. Convenience stores: Buc-ee's (with a ...
Optum Medical Care in New York acknowledges issues raised in a report by Rep. Pat Ryan and is working on improvements. Focus areas include provider recruitment and access, faster call center ...
ISPs say their “excellent customer service” is why users don’t switch providers ISPs tell FCC that mistreated users would switch to one of their many other options.
Sabir RI, Irfan M, Sarwar MA, Sarwar B, Akhtar N. The impact of service quality, customer satisfaction and loyalty programs on customer’s loyalty: an evidence from telecommunication sector. ...