Hospitals and health systems across the country are experiencing significant pressure to reduce costs and improve quality. The shift from volume to value continues to accelerate, being driven by ...

Lifepoint Health’s CMO shares key insights into reducing unwarranted clinical variation through a clinician-centered, analytics-driven approach. In today’s rapidly evolving healthcare landscape, ...

Customer satisfaction determines customer loyalty, customer purchase intentions and in turn, a company's revenue stream. Product quality improves customer satisfaction. Reducing variation in both key ...

Special cause variation, I love to see it! That’s because I know I’m about to learn something important about my process. A ...