IndustryWeek’s coverage of lean and continuous improvement over the past year presents a wealth of wisdom to help advance ...

Here, Dr. Charles Hagood, president of transformational advisory services at Press Ganey, discusses how hospitals can implement a sustainable, organizationwide process improvement approach that can ...

Process mapping is one of the basic quality or process improvement tools used in Lean Six Sigma. It has acquired more importance in recent times, given the complexities of processes and the need to ...

The importance of refining healthcare processes has never been more pronounced. In the Physician MBA Program at the Kelley School of Business Indianapolis, I learned process improvement—among other ...

COLLABORATION ON INTEGRATION - Soldiers and Army civilians collaborate to integrate AI with continuous process improvement, enhancing operational efficiency and decision-making across the force.