Car repairs are taking longer than ever these days - something you've likely noticed if you've had your vehicle in for repairs lately. According to the J.D. Power 2023 U.S. Auto Claims Satisfaction ...

Auto Insurers Struggle to Maintain Seamless Interactions Across Channels; Customers Turn to AI to Fill Gaps in Auto Policy Understanding ...

LAS VEGAS, Feb. 1 — The 2024 JD Power Auto Summit united the automotive industry on February 1 at Resorts World Las Vegas, convening auto retailers, manufacturers, and others to assess the state of ...

Total new-vehicle sales forecast to hit 16.3 million in 2026 New JD Power strategy rooted in the mission to power every auto-related decision Breakthrough new solutions showcase robust datasets, ...

Earlier this year we shared a report that auto insurance rates were predicted to rise. New data from J.D. Power indicates they've gone up for about a third of customers surveyed. It also found that ...

TROY, Mich.--(BUSINESS WIRE)--Auto insurers have been fighting two major headwinds ever since the pandemic: rising costs and longer repair cycle times. This year, according to the J.D. Power 2024 U.S.

TROY, Mich.: 13 Nov. 2025 — With average monthly auto finance payments reaching a record average high of $758 in October 1 and loan terms now routinely extending to upwards of 84 months, affordability ...

The U.S. auto industry is expected to suffer a massive decline in total dealership gross profits this year, but it is still expected to finish with the third-best profit level in history as the ...