Dispatch operator Abi Wilson was working on the Force Control Room call handler desk on February 3 when she was called by a member of the public who had just been involved in a road traffic collision ...

Jessica Fitzhugh and Ellie-Mae Doherty, both 22, are alleged to have committed misconduct in public office while working in ...

A man who called 999 more than 200 times "harassed and berated police call handlers".