The way your employees answer the phone could have an effect on whether the other party decides to do business with your company. It's inappropriate for someone at your company, even if it's a small ...

(MENAFN- ForPressRelease) Answering services have become immensely valuable in every industry that requires phone correspondence with customers or clients. While a phone answering service is ...

Joanna Swash CEO of Moneypenny is a regular contributor and speaker on customer service excellence. Outsourcing any element of your business can bring enormous strategic benefits, including access to ...

A telephone answering service business requires very little equipment to start, and can be run from your home. The telephone is still an essential business tool, and business professionals rely on ...

An after-hours phone answering service is expected to be tested in municipal buildings beginning early next year. Village trustees gave preliminary approval this week to a plan to hire a company to ...

The only talents needed to start a home based telephone answering service are a pleasant telephone manner and excellent communication skills. Business owners, professionals and sales consultants are ...

Thanks to modern communication technologies, such as cell phones, voicemail, voice recognition, email, and instant messaging, to name a few, switchboard operators including telephone answering ...

RICHARD DUNCAN: With modern-day technology, people expect quick responses to their emails and phone calls. This means that small businesses, all too often, are forced to rely on themselves to answer ...

Small retail- or service-based businesses often spend time–or money–fielding mundane phone calls. Where is the store? How do I get there? When does it close? Are there any current promotions? If this ...