A small business private branch exchange system gives each of your employees access to multiple phone lines through their desk's phone. The systems are easy to operate and provide great support, but ...

There are those who remain leery of IP telephony. Nothing you say will convince them that today's IP-PBX systems are as reliable as the good old TDM systems they love. Then there are those of us who ...

Voice over Internet protocol and public branch exchange systems -- VoIP and PBX, respectively -- are two ways of achieving the same end goal: to make and receive phone calls. Traditional PBX systems ...

To recommend the best phone systems for small businesses, our team of expert writers and researchers hone in on the most important factors. We rate providers on value for money – including initial ...

More and more companies are making the transition to IP-based PBX systems because they offer flexibility and cost savings. In fact, some projections indicate that this year the number of IP PBX ...

The author is assistant chief engineer of Radio One Dallas. For years, Radio One Dallas had a Nortel phone system that seemingly required a service call for anything beyond switching out a handset ...

This Comparison Guide features the leading PBX systems from established vendors like Siemens, Cisco, Avaya and Nortel as well as cutting edge systems from new vendors like Shoretel and Fonality. The ...

Voice over Internet Protocol (VoIP) technology has been key in allowing individuals and organizations to make and manage audio and video calls using the Internet. Call center companies, businesses, ...