When Oracle set out to create a fast, simple way for companies to buy its cloud services, it did so by first focusing on the success of the customer and then transforming its internal operations to ...

Oracle on November 14 is rolling out its Internet of Things Accelerator, a packaged integration between the Oracle's Service Cloud and its IoT Cloud. The new offering should give Oracle customers, ...

Oracle has released an update to its Oracle Service Cloud that adds new tools to give companies more insight about their customers. Customer service staff who get the update will now see an online ...

E-commerce startups looking to scale their business are finding exactly what they need in Oracle’s Service Cloud offering, which helps small, medium and large businesses seamlessly acquire, engage and ...

A new cloud-based knowledge management solution within the Oracle Service Cloud is has been launched to help organizations deliver a better customer experience, while reducing overall customer support ...

Gogo deployed the Oracle Service cloud to build on its position as the leading in-flight connectivity and entertainment provider, and to differentiate itself through a superior customer experience.