NASHVILLE, Tenn., June 27, 2022 /PRNewswire/ -- Oracle Utilities Edge -- Oracle today announced Oracle Utilities Agent Service, a new cloud application specifically for utility customer service teams.
As diginomica has noted, Oracle has enormous healthcare ambitions. Rebecca Wetteman offers her assessment of these and the link to the firm's CX strategy. In Larry Ellison’s keynote at Cloud World, he ...
Recently, I attended Oracle's CX shows in Vegas - one for each of the CRM categories: sales, marketing, customer service, and e-commerce experience. The conference was their second annual on the ...