Odds are your business employs some method of operational analytics or uses another closely related method of data processing with a different name. Whether it’s called hybrid transaction and ...

In the quest for operational efficiency, businesses are turning to data analytics solutions, harnessing the power of big data to streamline operations, predict future trends, and make informed ...

There are several IT operations analytics use cases that administrators can implement to boost efficiency. The top IT analytical use cases streamline network management, enhance productivity, and ...

A new consulting firm focuses on the systems behind customer experience, helping organizations design CRM architecture, ...

Impact Analytics has released a new whitepaper, "CortexEye (TM): Embedding Decision Intelligence into Retail Operations," which explores the structural limits of current analytics architectures and ...

For many of us, and definitely when it comes to digital customer experience professionals, reporting operational data on a regular basis is our main and even our only communication and interaction ...

All businesses today are a series of real-time events. But what separates the good from the great is how they capture and operationalize that data. Companies like Uber have talked in-depth about how ...

The Administrative Operations Integrated Analytics (AOIA) team is the primary data source for all reporting needs within Administrative Operations. AOIA is responsible for producing, validating, ...

Forbes contributors publish independent expert analyses and insights. I write about college students and recent graduates founding startups. Hightouch cofounders from left to right: Kashish Gupta, ...

New executive guide helps mid-market and enterprise organizations eliminate the hidden cost of disconnected systems in ...