As a business, you are always looking for effective strategies to interact with customers visiting your brand website. Because customer care is crucial to your business for building a customer base so ...

Live chat software is more than a messaging window on a website; it's a productivity and quality assurance tool that can help your organization maximize its resources. Companies looking for a live ...

Graham is an experienced editor and journalist. He is the founder of Media-Insert Communications; the former editor of The Marketing Leaders, the Chartered Institute of Marketing’s Technology group’s ...

Omegle, the popular albeit extremely controversial online chat service, is shutting down after 14 years. Heading to Omegle.com now, users are greeted with a lengthy statement announcing the closure ...

There’s no doubt that the more care you take over customer interaction the better your sales will be and the higher that customers will rate your service. A powerful technique that is starting to ...

Richard Williams/Unsplash Online chat service Discord has announced it will begin testing age verification for some users, ...