Did procrastination get the best of you for holiday returns? Fortunately, Amazon made returning a bit more stress-free and convenient this year. But, customers should not wait much longer to make ...

Christmas gifting gone wrong? Here’s what to know about Amazon returns and exchanges and how to return an item that was gifted to you, if needed.

Amazon Prime’s return policy is, without exaggeration, the reason I’ve been a member for nearly 10 years. It’s a cornerstone of the Prime membership’s value proposition, primarily because it removes ...

The holiday gifts have been unwrapped. Now the returns begin. The day after Christmas means the beginning of holiday gift returns, with returns expected to increase 25% to 35% compared to levels of ...

A growing number of big-name retailers are quietly charging customers to return online purchases — a shift that industry watchers say now affects roughly three‑quarters of stores.

GREENSBORO, N.C. — For Amy Alvino, the rush does not end when Christmas does. Alvino, the owner of Pebble & Pear in Greensboro, said the days after the holidays are often just as busy as the weeks ...

Amazon is testing an unusual new twist on its returns network: self-serve kiosks inside Goodwill thrift stores, starting with 21 locations across the Seattle region. It’s a new way for Amazon ...

Aimed at convenience, a Modesto-based grocery store chain has partnered with Amazon to roll out a program allowing customers to make returns during their shopping trip. The Save Mart Companies has ...

To return an Amazon gift, you will need the 17-digit order number from the packing slip or digital receipt. Gift recipients receive their refund as an Amazon gift card, not to the original payment ...