Customers who load money onto prepaid cards issued by NetSpend have had trouble accessing their money, the Federal Trade Commission alleged last week in a lawsuit. The agency said NetSpend denies or ...

Last week the FTC announced that it had reached a settlement with NetSpend over allegations that NetSpend deceived consumers by promising “immediate access” with “guaranteed approval” to money loaded ...

Total System Services' prepaid unit, Netspend, will pay consumers who bought its cards up to $53 million to resolve a Federal Trade Commission suit alleging that the company misled consumers about ...

Some consumers are not able to open a checking account at a bank or credit union to pay their bills or purchase groceries or other items and are forced to rely on using prepaid debit cards. In 2023, ...