This past week, many agencies celebrated "Safer Internet Day" by sharing tips to help us all be mindful of the importance of staying alert to potential safety and fraud issues online. One area that ...

Ever received an unexpected alert by text or email claiming there is a problem with your computer that the sender needs your help to fix? That could very well have been a tech support scam. The ...

Even if you've never fallen victim to a tech support scam, you've likely been targeted. Have you ever gotten a pop-up, or a cascading series of pop-ups that crowd your entire screen, warning you that ...

The "Phantom Hacker" scam involves a coordinated team of fraudsters posing as tech support, financial institutions, and U.S. government agencies to convince victims their devices and money are at risk ...

Teresa Rogg stood by the kitchen counter in her Quincy home last summer with a phone pressed to her ear, wrapping stacks of $100 bills in tin foil. She then sealed the money in a box, walked out to ...

A fake Apple email about app-specific passwords claims a $2,990 PayPal charge and urges recipients to call a support number, but it is a phishing scam.

Phyllis Weisberg, 90, never thought she’d fall for a scam. Though widowed and living alone, she maintained robust social connections and confidently used her mobile phone and laptop computer to ...

Google is adding a dose of AI to the Chrome browser to protect users from tech support scams. In a blog post, Google says a new version of Chrome arriving for desktops this month will tap “on-device” ...

A retired lawyer lost the money in a tech support scam, a type of online fraud that is surging. Citibank said it couldn’t recover the funds, which criminals wired from inside his account. David Welles ...