If you're looking for the best CRM software on the market, we have you covered. These options can help your team manage ...

Microsoft CEO Satya Nadella described Dynamics 365, Microsoft’s enterprise resource planning (ERP) and customer relationship management (CRM) offering, as creating “a new generation of ...

The new Teams Phone Extensibility will allow organizations to get the best of their Teams platform by integrating it with ...

Microsoft announced two new AI agents for sales that double as a competitive response to Salesforce in an area where both companies are placing big bets.

Microsoft has announced the launch of two new artificial intelligence (AI) sales agents for Microsoft 365 Copilot. These ...

The transition will enhance Ellucian solutions that power student and donor relationships, delivering immersive user ...

based vendor’s relationship management (CRM) and enterprise resource ... revenue grew 24 percent year over year. Microsoft said at the time that Dynamics revenue should grow in the mid-teens ...

Redmond is also launching a program called Microsoft AI Accelerator for Sales, to help business customers ditch legacy CRM systems and implement agents and AI services within sales organizations. That ...

“They connect to both Dynamics 365 and Salesforce, so sales reps can nurture and close deals without even opening their CRM,” wrote Jared Spataro, chief marketing officer for Microsoft AI at ...