ServiceNow CMO Colin Fleming shares why the company is rebranding themselves as a CRM company in the midst of the rapid and significant impact agentic AI is having on the industry. And also shares a ...

Microsoft Dynamics 365 is a Customer Relationship Management (CRM) software from the big tech firm used by millions of employees around the world. The platform can perform tasks for a variety of ...

"Based on OpenAI’s GPT-3, Microsoft’s new Dynamics 365 Copilot is an extension to its existing CRM and ERP software, working alongside those applications to assist in answering questions ...

Microsoft (NASDAQ:MSFT) has proposed a larger price difference between its Office software bundled with the chat and video ...

Customer relationship management software maker Salesforce (CRM) is cutting 1,000 roles and focusing on hiring more sales ...

Wipro, a longtime Microsoft partner, customises the Microsoft 365 Copilot integration to cater to the client’s specific needs. By creating different personas for different user profiles, Wipro tailors ...

Mizuho Securities analyst Gregg Moskowitz maintained a Buy rating on Salesforce (CRM – Research Report) today and set a price target of ...

Dynamics CRM or advanced analytics solutions "start transforming customers." Many of the coming capabilities will be expressed through a platform Microsoft has been quietly building up over the ...