Last week, I talked about the emergence of metrics in the management of IT risks. I asked for your feedback, and (thank you all very much!) I’ve already gotten many interesting responses from readers ...

Carrie Basham Young issued an ominous warning to enterprise social network community managers in her 2013 CMSWire article. “It’s time to realize that the metrics and data displayed to you inside your ...

At the recent Interop conference, Jim moderated a highly interactive panel that was entitled “Is Routing Undergoing a Mid-Life Crisis?” This is the third in a series of newsletters that is based on ...

Cisco Systems is consolidating the product categories it uses when reporting financial results, halving the number from 10 to five in an attempt to "better align our product categories with our ...