As part of its ongoing (and much-needed) attempt to clarify its online-services branding, Microsoft is renaming its "Dynamics CRM Live" product as "Dynamics CRM Online." Microsoft is planning to ...

Interact Commerce has experienced impressive growth, and Oracle has announced Oracle Sales Online and Oracle Support Online, both focused on mid-market buyers of an online CRM solution. PeopleSoft has ...

Investing in a CRM tool can be a big jump from managing customer information in worksheets and loose documents, but startups can greatly benefit from implementing this type of software. Top providers ...

Microsoft is rolling out a more flexible licensing policy for its CRM Online application that could make it more competitive with the likes of Salesforce.com, but in one instance it also introduces a ...

AI-powered CRMs automate customer management. Explore the best AI CRM solutions with features, pricing, and reviews to boost your business. In addition to core and advanced technical offerings, the ...

Of course the COVID-19 disease is serious and of course smart companies are taking all the necessary steps to ensure the safety of their employees and community. But work still needs to be done. Sales ...