Over the years, Meta-owned apps have faced their fair share of backlash over concerns regarding their shady privacy practices. Instagram has certainly not been exempt from this. Now, the company is ...

Meta is launching a new centralized support hub for Facebook and Instagram users, the company announced on Thursday, adding that its prior support options haven’t “always met expectations.” Within the ...

When Meta launched its paid verification service, Meta Verified, in 2023, the tech giant promised users and businesses alike that part of the offering would include direct access to customer support.

Meta Verified subscribers report their paid support is useless amidst mass Facebook and Instagram account bans. Users feel abandoned, as customer service proves unhelpful in resolving mistaken ...

Blake has over a decade of experience writing for the web, with a focus on mobile phones, where he covered the smartphone boom of the 2010s and the broader tech scene. When he's not in front of a ...