Companies that focus on long-term partnerships instead of one-off transactions are better able to build a scalable revenue ...

The chargeback process was originally designed over 50 years ago to protect consumers, but as e-commerce merchants will tell ...

CRM software is specifically designed to improve customer relationships, and provided you choose the right CRM for your business, your CRM software will do exactly that. One of the biggest ...

Running a medium-sized business requires the right software tools to streamline operations, enhance productivity, and improve ...

Yet only 13 percent of B2B marketers believe they have a firm grasp on how to integrate data into customer relationship management (CRM) systems, while four in 10 say they are novices, a study by Dun ...

Discover how prioritising customer-centricity can transform your business strategy and drive growth. Explore five essential ...

Brands racing to adopt AI in marketing are finding that human insight holds the key to turning automation into lasting customer loyalty.

See the FTC’s requirements as catalysts, not restrictions. They can improve customer relationships. You can build sustainable recurring revenue in this new regulatory environment. Focus on delivering ...

With a focus on customer-centric innovation, RSoft Technologies continues to help organizations streamline their operations, improve customer relationships, and drive growth across industries.