The Fast Mode12d
86% of Business Leaders Prioritize Phone for Customer Service Success
The study found 86% of decision-makers across a wide range of industries agree the phone is the most important outbound ...
Nearly Nine Out of 10 Decision Makers Rank the Phone as the Most Important Outbound Channel for Meeting Customer Service Goals and Increasing Revenues
The study surveyed 719 decision-makers responsible for their company’s outbound call experience strategy, technology selection, and security. Its findings provide an update to the 2022 study and ...