Learn what a CRM database is, key features to look for, benefits, and best practices to help you choose and optimize the ...

Discover what CRM reports are, their benefits, key features, and how they help businesses analyze customer data, sales, and ...

According to a Forrester research report, 32% of businesses lose access to over one gigabyte of CRM data at least monthly. This is a significant amount of data, and the implications are severe, ...

Chris writes and speaks frequently at the industry's most important legal marketing, business development technology events on a variety of topics including CRM, eMarketing and data quality.

Learn about using custom relationship management systems for GovCons — the key benefits, core features, best practices and ...