Even with the highest quality of products, the fate of a direct-to-consumer business comes down to the ability to consistently garner trust and attention in a cost-efficient way.

Good employees do build customer relationships. Because customers are the most important assets of a company, companies aim to instill the importance of customer service early in employees' careers.

Trust is one of the most essential elements for building and cultivating strong relationships both in business and in our personal lives.

The discussion centered on how simple human connections can form the basis for strong relationships. Two speakers shared ...

Various measures to create a good impression of the company include acknowledging a customer’s complaint, showing empathy, explaining how the matter will be resolved and being prompt in actions to ...

He also loves interacting with all the convenience retailers in the industry — and especially building relationships with people he would now consider “lifelong friends.” ...

My professional relationships have often made a difference in building various paths to monetary gain. Customer value management is one way to enhance and expand your professional relationships.

Strong customer relationships drive sales, sustainability, and growth, especially in today's economy. Companies that build and maintain excellent customer and client relationships lead the pack, ...

Notre Dame football's Marcus Freeman said that relationship building is still the most important part of recruiting during a recent appearance on Barstool Sports "Pardon My Take." ...