Sam Malone is the Founder and CEO of Guru Club, a first-of-its-kind customer engagment and storytelling platform built for the new world. While 2020 has been marked by words such as uncertainty ...

Build those relationships without always asking them for money. Building a relationship where it feels like all parties are benefiting. This is a key component to any successful networking strategy.

Good employees do build customer relationships. Because customers are the most important assets of a company, companies aim to instill the importance of customer service early in employees' careers.

Sure, customer satisfaction is important, but to achieve long-term customer loyalty, businesses need to dig deeper and identify proven tactics for strengthening the health and depth of their business ...

"We will have 45-minute customer sessions at a lot of trade association events, and I’m there working to understand what their business needs are and interacting with them,” he explained.

Importance of Relationships in the Workplace. Many full-time employees spend more of their waking hours with co-workers than they do with their spouses and families.