Yahoo Finance

Enacomm Partners With Call Analytics to Roll Out ViA(R) 3.1.0, Premier Solution for Customer Call Monitoring, Alerting and Reporting

TULSA, OK--(Marketwired - Jul 23, 2013) - Enacomm, Inc., a leading provider of voice processing infrastructure, applications and services that optimize customer call interactions, and Call Analytics, ...
Yahoo Finance

Enacomm Releases ViA 3400, Advanced Analytics and Management Tool for Measuring Performance of Customer Self-Service by Phone

TULSA, OK--(Marketwired - Mar 9, 2016) - Enacomm, Inc., a leading provider of intelligent customer interactions technology, today announced the release of ViA 3400, a next-generation Interactive Voice ...
Yahoo Finance

Global Interactive Voice Response (IVR) Systems Business Report 2023: Market to Reach $9.2 Billion by 2030 - Artificial Intelligence, Machine Learning & NLP Hold Tremendous ...

Dublin, Oct. 27, 2023 (GLOBE NEWSWIRE) -- The "Interactive Voice Response (IVR) Systems - Global Strategic Business Report" report has been added to ResearchAndMarkets.com's offering. Global ...
The American Journal of Managed Care

Voice Response System to Measure Healthcare Costs:A STAR*D Report

Moderate underreporting biases were found when patient responses to an interactive voice response system were compared with medical records in the STAR*D clinical trial. Objective: To evaluate a ...
Pew Research Center

How Call-In Options Affect Address-Based Web Surveys

Members of Pew Research Center’s American Trends Panel (ATP) complete all surveys online. Our goal was to determine whether adding the option to complete surveys through inbound interactive voice ...