A video instructing customers how to get through the 11-step process to factory reset a General Electric smart bulb shows just how ridiculous fixing some connected appliances can be.

Commentary: Yes, GE's tutorial video is cringey -- but being able to reset your smart bulbs using the light switch is a good thing.

In this how-to, we’ll replace a single-pole switch with a C by GE Start Smart Switch Motion Sensing+Dimmer, but the process isn’t radically different for a multi-way circuit.

I’ve spent most of my day thinking about the video going around describing the absurd, 12-part process that’s required to reset GE C-Life smart bulbs. So I bought some and performed the ...

GE became the butt of jokes when its video explaining the complicated procedure to reset software in a smart light bulb went viral.