Federal agencies invest billions of IT dollars annually to deliver services more effectively and securely. However, many face a common stumbling block: How to overcome obstacles that hinder ...

eWEEK content and product recommendations are editorially independent. We may make money when you click on links to our partners. Learn More. Microsoft’s partnership with Salesforce has officially ...

Salesforce introduced a new feature to Einstein Analytics today called conversational queries. It’s not conversational in the Alexa sense of conversation, at least not yet, but it does recognize the ...

Behind every SaaS application are databases storing business information about employees, suppliers, customers, and other partners. SaaS applications support workflows such as CRM for sales and ...

Salesforce's big idea is one that you've heard of before from other enterprise software vendors--a 360 degree view of the customer--with different lens. The big question will come down to executing ...