Rather than relying on a single authority figure, high-performing teams create a culture where team members actively engage in peer-to-peer accountability. In today’s evolving workplace, the most ...

Discover practical tools to handle workplace challenges, including a Conflict Resolution course hosted by Duke Learning & Organization Development on Aug. 6 As Director of Academic Services and ...

We need to look no further than the evening news these days to see harsh examples of conflict. Somehow, people forgot—or never even learned—how to address differences in constructive (not to mention ...

Relationships become stronger, more enduring, and closer through conflict resolution. Conflict cannot be resolved if anyone feels criticized, blamed, devalued, shamed, or humiliated. Plan on frequent ...

"How many of you love dealing with conflict?" I often ask when I do conflict resolution training. No hand goes up. "How many of you believe conflict sucks?" I ask. This time, everyone laughs and ...